Steady Returns

FAQs & Support

About Steady Returns

What does Steady Returns do?

We care for our clients’ investment portfolios and help guide them through their retirements for a fee based on the size of each portfolio. As a registered investment adviser, we owe a fiduciary duty to always place our clients’ interests first.

How does Steady Returns' service work?

Every Steady Returns' client receives a customized Investment Policy Statement in writing to make sure your retirement vision is aligned with your portfolio holdings. We take care of all paperwork, answer questions that come up, and make sure you feel cared for.

What does a typical Steady Returns client look like?

Our clients are good citizens and responsible savers. They want what’s worked before with a positive outlook for the future. They realize that watching every fluctuation in the markets and their accounts fluctuate is stressful and counterproductive. Most want to protect what they have and to generate income while outpacing the cost of inflation.

Where is Steady Returns located?

We are located in Delray Beach, FL and Charlotte, NC.

Can Steady Returns have clients anywhere in the U.S.?

Yes! We have clients in many states and outside of the United States. While most are content to speak with us over the phone, we are happy to use video conferencing technology to conduct face-to-face meetings.

What is a Registered Investment Advisor?

It is a firm that is in the business of giving investing advice and is registered with the SEC or appropriate state securities authorities.

Additional information can be found on the internet. For your convenience we have highlighted several outside resources for additional reading. This information is freely available and we include the links here solely to make finding answers easier for you.*

Investopedia - What is an RIA?Investopedia - Registered Investment Advisor Wikepedia - What is an RIA?

* We are not responsible for the accuracy of information found on third-party websites. The links above are displayed for your convenience and to assist in your overall research efforts.

What are Steady Returns' hours of operation?

We are available by appointment only. Our advisors are typically available early in the morning, late into the evening, and on weekends when needed.

How do I end my relationship with Steady Returns?

You would inform TD Ameritrade Institutional (your custodian) or Steady Returns (your advisor) that you want to remove us as your advisor. You could also simply have the account transferred to a new custodian by contacting the new custodian directly.

Is Steady Returns regulated?

Yes. Steady Returns is regulated by the Securities & Exchange Commission, the Financial Industry Regulatory Authority, and various state organizations. In Florida we are governed by the Financial Office of Financial Regulation, Division of Securities. Further, the following major pieces of legislations govern our industry: The Securities Act of 1933,The Securities Exchange Act of 1934,The National Securities Market Improvement Act of 1996,The Investment Company Act of 1940, and The Uniform Securities Act of 2002.

Are Steady Returns and its employees registered and/or licensed?

Yes. As a firm we are registered in Florida, North Carolina, Arizona, Oklahoma, and Texas. In addition, our advisors carry Series-66 licenses for investment advisory services.

Where can I find testimonials on your website?

In order to protect the investing public, testimonials are forbidden for all Registered Investment Advisors. The Securities & Exchange Commission discusses this rule in a recent publication here.

Who owns Steady Returns?

Steady Returns is owned by Michael W. Burr and Christopher V. Burr. Both are in their 40s and attended the University of Florida as undergraduates and for their post-graduate degrees.

What is Steady Returns' strategic vision?

To stand for our clients through the ups and downs of market cycles and the bumps and bruises along the way. To treat clients like family. To encourage people to pay into their futures while working, and to spend appropriately during retirement.

Account Access

Who holds my money?

TD Ameritrade Institutional is our clients’ custodian. Steady Returns never takes custody of client assets. All checks and transfers are sent directly to TD Ameritrade Institutional.

How do I access my funds?

When clients need cash from their investment accounts, most prefer to have it electronically transferred via ACH into their bank accounts. Some prefer a checkbook, while others prefer to have a check overnighted to their address of record.

Can anyone other than me get access to my money?

No. We are your fiduciary advisor. We make investment decisions and collect our fees, while your custodian, TD Ameritrade Institutional, holds your investments and controls your money.

How do I track my account?

You can check your account on the internet directly with the Custodian, using our Client portal to your Steady Returns' branded custom reporting, or through our mobile app. You will receive monthly statements through the mail and/or the internet from TD Ameritrade. You will also receive a quarterly report from us. Then you will meet with your advisor at least annually.

How do I fund my account?

The majority of accounts are initially set up via an account transfer from your current custodian to TD Ameritrade Institutional. Checks, bank wires, and bank transfers via ACH are used to transfer cash into your portfolio.

Will I have access to a dedicated advisor?

Yes. You will develop a long-term relationship with your advisor and be in regular contact with him or her.

Becoming a Client

What kind of accounts does Steady Returns accept?

We accept individual and joint taxable accounts, IRAs, individual 401(k)s, company-owned accounts, and trust accounts.

If you are ever in doubt, just call us and ask.

What kind of clients does Steady Returns accept?

We work for the benefit of individual investors, although the assets may be held in trusts or other legal entities. We are not a good fit for those looking to be extremely aggressive or wanting to invest or trade with a broker.

Is there a minimum account size?

There is no account minimum.

How do I transfer an account to Steady Returns?

It is a simple process. First, we will open the appropriate account at TD Ameritrade Institutional. Then, we will process the necessary paperwork on your behalf to complete the transfer of investment holdings

What paperwork is required to become a new client?

The main forms we will complete with you are an account application with TD Ameritrade Institutional and the Steady Returns Investment Advisory Contract, which includes your personalized Investment Policy Statement.

Are there any long-term commitment requirements?

No, there are no long-term commitments involved with our service. You may terminate our advisory service at any time. If you terminate mid-quarter, we are required to refund your fees on a pro-rata basis.

Are there any fees or expenses when setting up an account?

No.

What questions should I or could I be asking before hiring your firm?

Some prospective clients have no additional questions beyond what they ask us directly or read on our website. Nevertheless, based on our goal to be as transparent as possible, we searched the internet for the most comprehensive questionnaires we could find. We found three questionnaires produced by the following three third-party organizations charged with protecting investors:

The Securities & Exhange Commission (“SEC”)'s website - "Ask Questions: Questions You Should Ask About Your Investments and What to Do If You Run Into Problems"

The American Association of Retired Persons (“AARP”) - "Bulletin: Financial Advisor Questionnaire"

The Consumer Financial Protection Bureau ("CFPB") - "Know Your Financial Advisor".

Past performance is not indicative of future results. Investments involve risk and unless otherwise stated, are not guaranteed.

Can Steady Returns handle clients anywhere in the U.S.?

Yes, we serve clients in many states. While most are content to speak with us over the phone, we also use video conferencing technology to conduct face-to-face meetings.

What is an Investment Policy Statement?

The Steady Returns Investment Policy Statement provides your investment objectives and describes how Steady Returns will design your portfolio to meet your needs.

Why do you need to review my current investment portfolio statements as a part of the new client onboarding process?

It is necessary to complete the transfer from your current custodian of assets to TD Ameritrade Institutional.

Who do I call when a question arises?

Clients should always contact their advisor directly. If you need additional help, call Christopher V. Burr, our Director of Client Service, at 561-400-5970.

Prospective clients may complete a Contact Us form, email us directly at info@iwantsteadyreturns.com, or call (800) 798-2860 to speak with an advisor.

Fees & Expenses

How much does your service cost?

Our advisory management fee is based on a percentage of the portfolio being managed and is deducted directly from your TD Ameritrade investment account(s) on a quarterly basis. The annualized fee ranges from between 0.5% (very large accounts) to 1.25%. For example, an account with a value of $500,000 would be charged a 1.25% annual fee for the first $250,000 and a 1.00% annual fee for the amount over $250,000.

We also cover this in our SEC Form ADV-II here.

How are your fees paid?

At the beginning of every calendar quarter, each account is charged 25% of the annual fee rate.

For example, if you have a portfolio with a balance of $400,000 at the beginning of a quarter, you will pay 1.25% of the first $250,000 and 1% from $250,000 to $400,000, for a total quarterly fee of $1,156.25 ($250,000 x 1.25% = $3,125; $150,000 x 1% = $1,500; $3,125 + $1,500 = $4,625 per year x 25% = $1,156.25). Thus, we would deduct your $1,156.25 fee directly from the account at the beginning of the quarter to pay for the next quarter of portfolio management.

Who pays for trading costs, and does Steady Returns benefit?

Trading costs are paid by the client through the money market balance inside each portfolio. Steady Returns does not benefit from the purchase or sale of individual securities.

Investment Strategy

What kind of results can I expect?

You will primarily be invested in individual stocks and bonds as these provide the greatest flexibility and transparency at the lowest cost. We also use exchange-traded funds (ETFs) and mutual funds for diversification in certain investment categories, as well as publicly-traded REITs and limited partnerships (LPs), in a limited capacity.

What will I be invested in?

You will primarily be invested in individual stocks and bonds. This provides both you and us with the greatest flexibility and transparency. We do use mutual funds and exchange-traded funds (ETFs) in a limited capacity. (For very small accounts, we may only use such funds in order to ensure proper diversification.)

How do your Investment Strategies compare to industry norms?

We use more individual stocks and bonds, even for modestly-sized accounts. This gives us greater control over the investing strategy and potential tax consequences. We also tend to be at least a little more conservative than other firms.

How do you invest?

We design customized portfolios for each client with an emphasis on generating high amounts of annual dividend and interest income while minimizing losses.

What do you do differently?

Most advisors equate volatility (the amount your portfolio goes up and down) with risk. Such advisors believe that reducing volatility is the same thing as reducing risk. This is where we disagree. There are actually many risks to consider: inflation risk, interest rate risk, currency risk, business risk, market risk, demographic risk, etc.

While other advisors are solely in the business of managing return, we are primarily in the business of managing risks and making sure our clients receive the information and service they deserve.

Do you use margin?

Not typically. There are specific situations for large accounts where it may make sense.

Do you use options?

Typically no. When used, they are used to create income and offset certain risks.

Do I always stay fully invested at all times?

No. This is another way we differ from other firms. Asset prices go up and down, and prices can run to extremes. If we believe prices have become far too expensive, we will increase cash and/or short-term bond levels in order to protect a portfolio’s value.

How often is my portfolio reviewed?

You will review your portfolio with your advisor at least once per year. Each investment is monitored on a daily basis. Each quarter, you will receive a Portfolio Report and you can have questions answered at any time.